Systems Engineer
Overview:
·
Responsible for
providing Third-Level Support for Desk-Side, Incoming Help Desk Inquiries via
phone and email, and Network Configuration for a Large-Scale Multi-Site
Operation in Westchester County, NY.
·
Will have one or
more of the following Certifications: MCITP, MCSA, MCSE and/or CCNA
Responsibilities:
· Windows Server
Configuration and Maintenance (Group Policies, Scripting, Permissions)
· Perform Basic
Configuration of Network Infrastructure
(Switches, Virtual Environment)
·
Handle incoming
inquiries to the help desk via phone, email and at desk side; serve as
escalation point for resolution of issues on Windows Platforms (XP / 7 / 8) and
in Network environments
· Provide support
for any/all hardware and software issues in the environment
·
Responsible for
resolution and assistance to standard supported applications: MS Office,
Browser Based Programs, Antivirus and other supported Proprietary Applications
and Systems
·
Manage Internal
Projects
· Provide Documentation
of Processes and Procedures
·
Produce Status
and Activity Reports as needed
Requirements:
· Must be currently
working as a Systems/Network Administrator or Engineer; at least 4 years of
experience is preferred
· Will have one or
more of the following Certifications: MCITP, MCSA, MCSE and/or CCNA
·
Must have strong,
current experience with Windows Server 2003/2008, Exchange/Outlook Configuration
and Administration along with an In-Depth Knowledge of Windows OS XP /2007 and
Microsoft Office 2007/ 2010
· Must be able to work
independently as a sole resource for troubleshooting, diagnosing and problem
solving of issues in personal computer operations, peripheral device management
and connectivity to LANs and WANs
· Will ensure the
optimization of Personal Computer Operating Systems; Apply OS Patches, and Troubleshoot
Communication Devices.
·
Will be familiar
with troubleshooting TCP/IP Protocols, DNS, WINS and DHCP.
· Excellent
organizational skills, customer service skills and prioritization/follow-up
skills are a must
· Absolutely Must
have Excellent English Verbal and Written Communication Skills
This is a permanent, full
time position.
All candidates MUST be local to Westchester County, NY
Please do not apply if you
are not local, even if you would pay your own relocation.
Relocation is NOT offered.
All candidates must be legally eligible to work in the United States
without sponsorship and must reside locally. Sorry, no Visa sponsorships or Transfers at this time. No 3rd Party
Recruiters unless you represent a local candidate with these qualifications
RESUMES FROM OUTSIDE OF THE US
WILL NOT BE READ
