NOC Manager (Suffolk County, NY)

QUALIFICATIONS:
This role requires a skilled, independent, creative smart person who is familiar with the use of process management tools, techniques, and NOC best practices. The ideal candidate will be assertive, efficient and capable of working with multiple clients in a fast paced environment. The successful candidate will have the ability to plan ahead, set goals, prioritize, and manage multiple teams performing complex mission critical tasks simultaneously while maintaining an organized work environment.

This position requires a self motivated team player who has specific process experience and skills, is analytical, strong management skills and a strong work ethic.

The NOC Manager is responsible for:
• Leading the strategic and tactical activities to provide ongoing implementation of NOC best practices
• Meeting all customer SLAs within budget
• Creating the vision and direction for NOC Operations
• Ensuring the NOC remains an efficient and effective component of our IT Support operations

AREAS OF RESPONSIBILITY:
Manages and develops NOC processes.
• Ensure standard operating procedures are maintained and executed
• Identify areas for improvement within the NOC environment and recommend enhancements for implementation
• Develops internal processes and solutions to track requirements, performance, and results regarding the delivery of services.
• Develop standard processes and procedures for call handling, escalations, change management, workflows and system maintenance
• Provide regular status reports and project information to the Management team including regular network trends and statistics and overall health and metrics for each client
• Collaborate with operations and field engineering teams to establish and document Network Standards and operational procedures to support all product offerings and meet SLA guidelines and stakeholder expectations. Participate in evaluating new potential technologies and products
• Ability to define, implement and enforce configuration management and change management policies and practices
Manages technical staffing requirements.
• Ensures all members of assigned technical teams are effective and fully utilized in order to provide high resource utilization.
• Manages shifts and scheduling to ensure proper coverage.
• Ensure on-call rotations and backup onsite support needs are covered
• Evaluates technical skills of the team and ensures there is an appropriate level of expertise.
• Determines when training is needed for both current solutions and new solutions, and coordinates training sessions. Training can range from formal external training to informal “lunch and learn."
• Manage vendor certification process and requirements.
• Provide procedural training to staff
• Perform performance objectives and performance reviews with all team members quarterly
• Ability to select, interview, and present final candidate(s) as potential members of NOC Operations staff

SPECIFIC RESPONSIBILITIES:
NOC Management:
• Overall management of the NOC. Ensure continual process improvement within the NOC including but not limited to automation of NOC tasks and reporting, implementation of enterprise-wide monitoring initiatives, and routine administration tasks.
• Continually monitor, test, track and report results to management
• Management of NOC resources and backup pool resources
• Identify and interview candidate(s) for the network operations and implementation teams
Process/Procedures:
• Identify areas for process and efficiency improvement within the NOC; recommend prioritized enhancements and oversee implementation
• Ensure processes and procedures for common functions (e.g.: Reporting, Patches, Updates, Call Answering/Handling, Training) are in place to support scalable growth.
• Create a “how to" guide for installation/setup of services
• Ensure proper implementation of changes to operational procedures including review and training of NOC staff
• Create, implement and manage an on-boarding process for all new clients
• Manage the creation and maintenance of network diagrams and detailed site documentation
Reporting:
• Generate key reports for management including but not limited to: system availability, service level agreements, uptime and call handling
• Ensure that reports are accurate and delivered on time.
Routine Administrative Tasks:
• Monitor work queues to ensure 100% compliance with SLAs
• Ensure that operators are working issues as efficiently and accurately as possible
• Daily review of the NOC Shift Turnover Report to ensure that tasks (e.g.: performing backups, checking status of current jobs, processing files) are consistently completed on time.
• Demonstrate an in-depth understanding of partner contract nuances to execute programs effectively

Requirements for this position also include:
• Excellent leadership qualities
• Demonstrated history of successfully leading teams
• Excellent skills in developing processes and procedures
• Excellent oral communication skills
• Excellent writing and presentation skills
• Bachelors Degree
• 5-7 years of experience in Telecom industry, or 7-10 years experience in related industry
• 3-5 years of management experience
• Industry certifications are a plus
• Experience providing superior customer service.
• Experience with network monitoring reporting software.
• High energy and enthusiasm
• High attention to detail
• Must be a self-starter, highly motivated and possess a strong work ethic
• Flexible and able to function in a “hands-on" environment
• Positive and professional image
• Experience with external clients and managing a network operations center preferred

This is a permanent, full time position. Please do not apply (or refer) unless authorized to work in the US.
All candidates must be either US Citizens or US Permanent Residents

All candidates MUST be local to Suffolk County, Long Island, NY.
Please do not apply if you are not local, even if you would pay your own relocation.
Relocation is NOT offered.

ASP.Net, C# Programmer (Hauppauge, L.I., NY)

ASP.Net, C# Developer


• Seeking an ASP.Net / C# Developer with Proven Experience in Multi-Tier Web-Based Applications and Object Oriented Development.
• Must have Strong .Net Framework (3.5) Experience.
• Must have Demonstrated User Interface Skills at All Levels and Solid Oral and Written Communication Skills.

Requirements:
• Bachelor's Degree and Three + years experience using the .Net Framework, C# and ASP.Net.
• Solid experience with MVC and the Windows Workflow Foundation (WWF)
• Experience in Formal SDLC environments.
• Demonstrated experience with OOA/D/P, UML, and the design of Use/Test Cases.
• Proficiency with Web Services (C#, ASP.Net) and application-tier classes/methods/functions and with Data Driven Multi-Tier Applications.
• Solid Relational Database Skills, Ideally Oracle with strong PL/SQL.
• MCTS 3.5 Certification with a minimum of 1 year experience on .Net 3.5 preferred.

This is a permanent, full time position.
All candidates MUST be local to Hauppauge, L.I., NY
Please do not apply if you are not local, even if you would pay your own relocation.
Relocation is NOT offered.

(All candidates must be legally eligible to work in the United States without sponsorship and must reside locally. Sorry, no Visa sponsorships or Transfers at this time. No 3rd Party Recruiters unless you represent a local candidate with these qualifications)

Quantitative Developer (NY City)

Quantitative Developer

• Excellent System Design and Development Skills w/ proven experience in developing and deploying real world financial applications using the Microsoft .Net platform (C# preferred). Must also be highly conversant in modern RDBMS systems, (Oracle, PL/SQL preferred). Knowledge of Risk Models/Optimization is preferable.
• Minimum three years of Technical Analysis and Programming in a Quantitative Investment Management for Equity Securities.
• Exceptional skills in Data Analysis, Quantitative Model Construction, and “Number Crunching.”
• Proven track record in taking investment ideas and formulating the necessary algorithms and scenario analyses to implement these ideas.
• Outstanding communications skills, both written and oral. Ability to interact with mid to senior level management on an ad hoc and reporting basis.
• Highly organized individual; detail-oriented; and the ability to work with independently in a rapidly changing environment.
• Degree in Finance, Engineering, or related discipline is a must have

This is a permanent, full time position. Please do not apply (or refer) unless authorized to work in the US.
All candidates must be either US Citizens or US Permanent Residents

All candidates MUST be local to NY City.
Please do not apply if you are not local, even if you would pay your own relocation.
Relocation is NOT offered.

PeopleSoft Solutions Architect (Nationwide Need)

PeopleSoft Solutions Architect

• Will be working with a Solutions Company that sells both products and consulting to PeopleSoft customers.
• Candidate must have Very Strong PeopleTools skills and very good communication skills.
• Other than PeopleTools skills, over 50% of any development work will be pure Web Development that will involve HTML, JavaScript, XSLT and Ajax. So having any of these skills is highly desired, but we are willing to train the right person where there are gaps in skill set.
• Experience with the PeopleSoft Portal is desired by not necessary. Experience with any other Portal Technologies is a plus.
• Knowledge of PeopleSoft HCM would be nice but not necessary, as most of our projects are Portal and/or HCM related.
• Candidate would work mostly with other members of the team on projects lasting roughly six months in duration.
• Ability to manage other consultants and customers expectations is a big plus.
• Travel typically between 40-50%, but travel weeks limited to a maximum of four days on site at the customer locations.

Candidates can work anywhere in the United States out of Virtual, Home-Based Offices.
All candidates must be legally eligible to work in the United States without sponsorship. Sorry, no Visa sponsorships or Transfers at this time. No 3rd Party Recruiters unless you represent a local candidate with these qualifications

Quantitative Developer (NY City)

Quantitative Developer

• Excellent System Design and Development Skills w/ proven experience in developing and deploying real world financial applications using the Microsoft .Net platform (C# preferred). Must also be highly conversant in modern RDBMS systems, (Oracle, PL/SQL preferred). Knowledge of Risk Models/Optimization is preferable.
• Minimum three years of Technical Analysis and Programming in a Quantitative Investment Management for Equity Securities.
• Exceptional skills in Data Analysis, Quantitative Model Construction, and “Number Crunching.”
• Proven track record in taking investment ideas and formulating the necessary algorithms and scenario analyses to implement these ideas.
• Outstanding communications skills, both written and oral. Ability to interact with mid to senior level management on an ad hoc and reporting basis.
• Highly organized individual; detail-oriented; and the ability to work with independently in a rapidly changing environment.
• Degree in Finance, Engineering, or related discipline is a must have

This is a permanent, full time position. Please do not apply (or refer) unless authorized to work in the US.
All candidates must be either US Citizens or US Permanent Residents

All candidates MUST be local to NY City.
Please do not apply if you are not local, even if you would pay your own relocation.
Relocation is NOT offered.