Help Desk / Technical Support Engineer (Plainview, NY 11803)

Help Desk / Technical Support Engineer

Overview:

International Retail Firm seeks a Hands-On Technical Support / Help Desk Engineer. This individual will work to resolve Computer Hardware and Software issues for our Corporate Headquarters  in Plainview and will also require travel to various locations throughout Long Island. 

Responsibilities:

·       Provide phone and helpdesk support to corporate and off-site users.

·       Identify, diagnose, and resolve level one PC Software and Hardware issues for corporate and offsite locations.

·       Assist and support corporate and retail software applications.

·       Answer and resolve user calls to help desk.

·       Record and track support calls, including documenting of notes and resolution in help desk system.

·       Install and configure hardware and software at corporate and offsite locations.

·       Travel to various locations in Nassau, Suffolk and Staten Island for onsite support for software and hardware repair/replacement.

·       Participates in special projects as needed.

Requirements:

·       Strong, current knowledge of Windows and PC/Hardware skills a must.

·       Strong English verbal and written communications skills.

·       Motivated independent self-starter.

·       Strong organizational skills.

·       Ability to work well in team-oriented environment.

·       Ability to take initiative and responsibility.

·       Capable of troubleshooting hardware and software issues.

·       Help Desk or PC support experience is needed.

·       Must be available to work weekends and be on call as required.

·       Must possess valid NYS Drivers license.

·       Must be able to perform physical activities and lift equipment.

This is a permanent, full time position (NOT a contract). Please do not apply (or refer) unless authorized to work in the US. All candidates must be either US Citizens or US Permanent Residents

All candidates MUST be local to Plainview, L.I., NY

Please do not apply if you are not local, even if you would pay your own relocation.

Relocation is NOT offered.

RESUMES FROM OUTSIDE OF THE USA WILL NOT BE READ

Digital Marketing Analyst (Long Island City, NY 11109)

Digital Marketing Analyst

Overview:

·       Full Service Digital Marketing Firm is looking for a SEM / PPC Expert with deep, current experience in Google / Bing Paid Marketing and Pay Per Click Services.

·       Our Firm specializes in: Digital Marketing Strategy, Customer Retention, Customer Acquisition , Marketing Automation, and Conversion Rate / Landing Page Optimization. We manage the following channels for our Clients; PPC, SEO, PLAs, Affiliate, CSEs, Display, Retargeting, Email, Social Media, App Installs & SMS.

·       The ideal candidate can rip apart an account, setup pixels, create campaigns, has experience using sophisticated tactics like RLSA, Geo Bid Modifiers, Ad Copy Optimization, AdWords Scripts, etc...

·       Will be expected to have a wide breadth of experience with: Digital Marketing, PPC Advertising, Affiliate Marketing, Search Engine Optimization, Retargeting, CSE Marketing, PLA Marketing, Conversion Rate Optimization, Email Marketing, Display Media, Tag Management, Analytics Services

Requirements:

·       One to three years experience in Direct Response Marketing, preferably in Retail.

·       Must have strong, current experience with PPC Services, AdWords, Bing, Facebook, Outbrain, and related support tools.

·       Current experience will include a focus on customer acquisition.

·       Must have the ability to destroy Excel Spreadsheets; divining insights and acting based on those insights.

·       An understanding of Digital Marketing Strategy and more importantly the ability to take actions necessary to achieve results

·       Absolutely must have strong Excel skills including Pivot Tables, VLookups, etc...

·       Will have solid Quantitative Analysis skills

This is a permanent, full time position (NOT a contract). Please do not apply (or refer) unless authorized to work in the US. All candidates must be either US Citizens or US Permanent Residents

All candidates MUST be local to Long Island City, NY

Please do not apply if you are not local, even if you would pay your own relocation.

Relocation is NOT offered.

RESUMES FROM OUTSIDE OF THE US WILL NOT BE READ

Technology Security Lead/Manager (Farmingdale, NY 11735)

Technology Security Lead/Manager

Overview:

Responsible for Management and Operations of security environment including: log management, vulnerability scanning, web application firewalls and network firewalls. Will oversee all security operations processes, threats and incident management. Must have strong, current Technology Security experience, not just IT Operations experience. This is not an IT Operations position with some Security responsibilities - it is a Security position with Technology responsibilities.

Responsibilities:

·       Manage the design and implementation of all operational security processes and technologies including data center, network, cloud and mobile and ensure that they are in line with industry best practices.

·       Design and maintain security controls, protocols and practices across the enterprise while ensuring compliance with regulatory and standards agencies (PCI, Sarbanes-Oxley, etc.).

·       Design and manage IT Operations Security Roadmap and strategy including the  security budget.

·       Coordinate the use of external resources involved in the information security program

·       Manage security incidents and events to protect corporate IT assets. Monitor the external threat environment for emerging threats, and advise relevant stakeholders of appropriate courses of action

·       Define and improve the security of our computing environment including infrastructure and applications.

·       Oversee identity and access management processes and policies to adhere to audit requirements and industry best practices.

·       Coordinate with other technology stakeholders to evaluate, recommend and implement security related technology and change control process.

·       Define and facilitate the information security risk assessment process, including the reporting and oversight of remediation efforts to address negative finding

·       Ensures the confidentiality of sensitive information.

·       Participates in special projects and performs additional duties as required.

Requirements:

·       Bachelor Degree in a Technology related area, Advanced Degree a plus.

·       Strong, current hands-on experience as a Senior, Lead or Manager of a Security Department or Operation

·       Experience in a combination of Risk Management, Information Security and related IT roles leading Security Reviews or similar projects

·       Ideally will have at least one of the following Professional Security Management Certifications: 

·       CISSP: Certified Information Systems Security Professional

·       CISM: Certified Information Security Manager

·       CISA: Certified Information Systems Auditor (CISA)

·       Other Certification or Credential

·       Experience with contract and vendor negotiations

·       Expert understanding of security concepts, principles and practices related to infrastructure architectures, applications, network, cloud and web

·       Experience in developing information security policies and procedures, wide knowledge of technology attack points and exploits

·       Ability to manage multiple projects under strict deadlines, as well as the ability to work well in demanding, dynamic environments while meeting objectives

·       Ability to lead and motivate cross-functional teams to achieve tactical and strategic goals

·       Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate security and risk-related concepts to technical and nontechnical audiences

This is a permanent, full time position. Not a Contract

All candidates MUST be local to Farmingdale, L.I., NY

Please do not apply if you are not local, even if you would pay your own relocation.

Relocation is NOT offered.

All candidates must be legally eligible to work in the United States without sponsorship and must reside locally. Sorry, No Visa Sponsorships or Transfers at this time. No 3rd Party Recruiters unless you represent a local candidate with these qualifications

RESUMES FROM OUTSIDE OF THE US WILL NOT BE READ