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Position Listings

Blog Archive

Tuesday, March 30, 2010

Technical Support / Report Developer

TECHNICAL SUPPORT / REPORT DEVELOPER
Melville, Long Island, NY

About Us:
We are one of North America’s largest independent distributors of specialty electronic equipment.

Requirements:
· Must have solid experience with Technical Support / Help Desk
· Experience in working with SLQ Server, ASP.net (VB) and Crystal Reports
· Demonstrated ability to resolve application issues
· Good interpersonal and communications skills
· Degree in Computer Science, Business, MIS or equivalent experience

Duties:
· Support internal customers
· Maintain existing applications
· Troubleshoot to resolve issues
· 70 to 80% Tech Support / Help Desk
· 20 to 30% Crystal Reports, Working with SQL, Learning our ERP system


Excellent benefits
401(k) with company match
Tuition assistance
Dress Code: Business casual

SQL Database Developer / SQL Database Support

Primary function:• Individual will be responsible for in-house application support and maintenance on the firm’s mission critical application systems.

Duties:• Responsible for a mix of Applications Support, Maintaining Existing Applications, Database Programming/Support, along with some Business Intelligence Reporting and Support.

Skill Set Overview:

Problem Solving:• Will be required to evaluate business problems and apply appropriate support solutions.
Decision Making:• Must be able to determinate appropriate solution paths to fulfill the business requirements.
Supervision:• Will be supervised by Manager of Database Operations at a high level and expected to follow through on projects to completion, reporting back status at predetermined intervals.
Job Complexity:• This position is complex nature as it requires the employee to be able to learn the integration among all existing applications, have a thorough understanding of the firm’s business processes and be able to development the appropriate solution for the business problems.

Required Technical Knowledge:• In-depth experience in MS T-SQL stored procedure development and stored procedure performance tuning
• Experience in data quality control
• Proficiency in .Net and Web development.
• Extensive knowledge of Object Oriented Programming, ActiveX controls, Soap and XML.
• N-Tier Architecture.
• Experience in transaction application, Mas500, FRX, Affinium and StrongMail is a plus

Education:• Bachelors’ Degree in Computer Science or equivalent experience with additional training and 3+ years experience in development.

Monday, March 22, 2010

SQL Developer / SQL Support

Database Developer / Database Support

Primary function:
• Individual will be responsible for in-house application support and maintenance on the firm’s mission critical application systems.

Duties:
Responsible for a mix of Applications Support, Maintaining Existing Applications, Database Programming/Support, along with some Business Intelligence Reporting and Support.

Skill Set Overview:
Problem Solving:
Will be required to evaluate business problems and apply appropriate support solutions.
Decision Making:
Must be able to determinate appropriate solution paths to fulfill the business requirements.
Supervision:
Will be supervised by Manager of Database Operations at a high level and expected to follow through on projects to completion, reporting back status at predetermined intervals.
Job Complexity:
This position is complex nature as it requires the employee to be able to learn the integration among all existing applications, have a thorough understanding of the firm’s business processes and be able to development the appropriate solution for the business problems.

Required Technical Knowledge:
In-depth experience in MS T-SQL stored procedure development and stored procedure performance tuning
• Experience in data quality control
• Proficiency in .Net and Web development.
• Extensive knowledge of Object Oriented Programming, ActiveX controls, Soap and XML.
• N-Tier Architecture.
• Experience in transaction application, Mas500, FRX, Affinium and StrongMail is a plus

Education:
Bachelors’ Degree in Computer Science or equivalent experience with additional training and 3+ years experience in development.

Thursday, March 18, 2010

Vice President of Consulting and Technology Solutions

**LOCAL CANDIDATES ONLY**
MUST CURRENTLY LIVE WITHIN A REASONABLE COMMUTE TO SUFFOLK COUTY

Vice President of Consulting and Technology Solutions

Position Overview:
We are seeking a dynamic leader to take our multimillion dollar networking and communications practice to the next level. Position will report directly to President. Practice currently consists of approximately 30 people across two offices.

Key Responsibilities and Skills:
Leadership
· Entrepreneurial
· Passion - Continuous ambition to improve, grow and develop
· Ability to work collaboratively and effectively with sales team
· Ability to grow business
Thought Leadership
· Expert in the application of technology solutions (ideally specific to various industries – State and Local Government, Healthcare, K-12 & Higher Education, Commercial)
· Well connected in industry (Cisco, Microsoft, etc.)
· Outstanding communication skills (written, public speaking, etc)
Client Acquisition, Retention, and Development
· Skilled at customer acquisition, retention and development
· Skilled at understanding the customers served and why they buy the practice’s services
· Ability to generate leads through networking, referrals, campaigns, etc.
· Ability to develop clear value propositions for offerings (why should customers care?)
· Ability to develop clear differentiation
· Ability to articulate offerings and deliverables
· Ability to propose and sell
· Ability to show customers ROI for their investment
Practice Vision, Operations, and Profitability
· Responsible for profit and loss
· Ability to identify and form the right partnerships (external and internal)
· Responsible for product and service innovation (Practice roadmap)
· Responsible to delight customers in the delivery of services
· Ability to recruit and develop team
· Ability to create motivated high performance team

Experience:
· 10+ years of applicable industry experience
· Proven history of successful sales and service delivery to external clients
· Significant network of industry relationships

** Relocation not offered. Candidates who are not local will NOT be contacted, even if they will move on their own

Vice President,Support Services

**LOCAL CANDIDATES ONLY**
MUST CURRENTLY LIVE WITHIN A REASONABLE COMMUTE TO SUFFOLK COUTY

Vice President of Support Services

Position Overview:
We are seeking a dynamic leader to take our multimillion dollar Support Services Practice to the next level. Position will report directly to President. Practice currently consists of approximately 100 people across two offices. Practice consists of Managed Services clients who are managed from our Network Operations Center in NY and Staff Augmentation clients located throughout the Northeast.

Key Responsibilities and Skills:
Leadership
· Entrepreneurial
· Passion - Continuous ambition to improve, grow and develop
· Ability to work collaboratively and effectively with sales team
· Ability to grow business
Thought Leadership
· Expert in the application of technology and creation of cost effective outsourcing and managed services solutions.
· Well connected in industry
· Outstanding communication skills (written, public speaking, etc)
Client Acquisition, Retention, and Development
· Skilled at customer acquisition, retention and development
· Skilled at understanding the customers served and why they buy the practice’s services
· Ability to generate leads through networking, referrals, campaigns, etc.
· Ability to develop clear value propositions for offerings (why should customers care?)
· Ability to develop clear differentiation
· Ability to articulate offerings and deliverables
· Ability to propose and sell
· Ability to show customers ROI for their investment
Practice Vision, Operations, and Profitability
· Responsible for profit and loss
· Ability to identify and form the right partnerships (external and internal)
· Responsible for product and service innovation (Practice roadmap)
· Responsible to delight customers in the delivery of services
· Ability to recruit and develop team
· Ability to create motivated high performance team

Experience:
· 10+ years of applicable industry experience
· Proven history of successful sales and service delivery to external clients
· Significant network of industry relationships

** Relocation not offered. Candidates who are not local will NOT be contacted, even if they will move on their own

Wednesday, March 17, 2010

Applications Support / Applications Packaging

This is a contract position (+/- 6 months to start)

Responsibilities include analysis of client application requirements, creation of application packages, creation of customized MSI/MST distribution packages and custom scripts, performing application integration, testing and quality assurance tasks. This position requires knowledge of Windows 7 and/or Vista, or Windows XP, strong problem solving and technical troubleshooting skills. The ideal candidate is self motivated and capable of working in both team and individual settings. A four-year college degree is desirable.

Experience with installation, configuration, systems administration, migrations, and software deployment is preferred. Ability to work well with both business and technical users is required.

Qualifications:
· Minimum of 2-3 years hands on experience with a strong understanding of Windows operating systems 2000/2003/XP/VISTA/Windows 7 consisting of installation, configuration, use and troubleshooting. This experience must include in-depth file systems and registry level knowledge.
· Active Directory and group policy experience is preferred.
· Experience with Wise Installation Studio/Package Studio or Flexera InstallShield or AdminStudio
· Thorough understanding of common infrastructure applications and networking technology is required (DHCP, DNS, TCP/IP, etc.).
· MCSE and/or related technical certifications are strongly preferred.

Linux Systems Administrator

Linux Systems Administrator

Responsible for the smooth operations of the global production operations infrastructure, during local office hours and when scheduled as part of an on-call rotation with other team members, including but not limited to:
· Releases of updates according to the agreed release procedures
· Monitoring of performance and reliability
· Logging of issues, events, and time spent as part of a ticket/issue management for reporting purposes
· Responding to requests for assistance raised form staff or customers in a timely fashion
· Corrections to infrastructure to remedy performance and reliability as required
· Distribution of service processing (traffic) effectively across the available resources
· Review and confirmation of various supplier invoices pertaining to the production infrastructure as required
· Assisting other teams in their work with regards to computing environments, including but not limited to:
· QA Team for preparation of and testing of releases
· QA Team for detailed production analysis
· Development teams with regards to feasibility and implications of proposed developments
· Any other team in the company that requests assistance
· Researching improved techniques or approaches to improve infrastructure
· Responding to telephone calls to evaluate issues and elevate if necessary (24/7 on shared roster with team)

Skills you will need to be successful in this role:
· Minimum 5+ years of progressive systems support experience a fast-paced production environment
· Unix/Linux Scripting, including Perl/Python
· Knowledge of modern Linux distributions (especially Debian)
· Knowledge of DNS, SMTP, TCP/IP, MSTP, DHCP, and other protocols
· Strong verbal, written and analytical and technical skills
· Demonstrated propensity to act and re-act with speed and a sense of urgency
· Committed desire to work in a fast paced environment
· Flexibility to work outside of normal business hours (if necessary) to accomplish business objectives
· Bachelor’s Degree

Sr. JavaScript Engineer

Sr. JavaScript Engineer NY City

Position Overview
We are seeking a Sr. JavaScript Engineer with 5+ year’s web development experience. They must be an excellent programmer who has a passion for technology. This person will be working on an advertising platform which serves billions of pages to over 160 million unique users a month. The Sr. JavaScript Engineer will interact with both technical and commercial team members to help understand requirements and develop further ideas. Our engineers are actively encouraged to propose new ideas and work with relevant departments across the company to deliver projects.

We are looking for someone that:
· Has strong JavaScript development skills
· Can make an impact by creating, adding or improving functionality in either new or existing products
· Can take a hands-on approach to identifying and optimizing existing code
· Can investigate, manage, and resolve bugs and integration issues
· Understands and has a strong appreciation for the entire project life cycle

Skills you will need to be successful in this role:
· Extensive In-depth, real-world experience of DHTML, CSS, JavaScript (including prototyping and OO techniques), DOM manipulation, Ajax and JSON
· Experience of integrating Flash using SWFObject
· A clear understanding of browser sandbox models, security constraints (e.g. XSS) and cross-browser development
· Experience of some JavaScript frameworks (e.g. Prototype, JQuery, mootools, YUI etc) and a clear understanding of how they actually work
· Some experience of writing SQL statements (any DB backend)

Additional skills that will be helpful in this role:
· Experience of JSP/Servlet development
· Exposure to the Eclipse IDE and SVN
· Some Flash development

Voice Communications Manager

Voice Communications Manager Long Island, NY

DUTIES and RESPONSIBILITIES:
· Responsible for the installation, maintenance and performance of the company's voice communications infrastructure supporting critical business functions that process 24 hours per day/7days per week.
· Provides extensive Level II and III support for communications infrastructure to ensure quick response time and timely problem resolution for applications that process 24 hours per day/7 days per week.
· Coordinates all escalations with manufacturers/vendors including attainment/implementation of software patches and hardware resolutions.
· Provides the most appropriate technological solutions for voice technologies in the Call Center environment, CFC locations and Branch operations to maximize quality and minimize cost.
· Plans, manages, and assists in the installations and configuration of voice systems and provides end-user training and support for Call Center and Branch Personnel.
· Responsible for providing remote and on-site troubleshooting and support for these systems: Avaya Definity G3 Systems, Octel Aria 250 Voice Mail Systems and Avaya (Lucent) Merlin Legend/Magix Systems, Avaya IP Office, Avaya 8720, Avaya IP Gateway systems, Avaya Module Messaging.
· Responsible for all voice services related to Call Center day-to-day operations including designing and maintaining Call Control Tables, monitoring of PBX trunks and ports and planning for future growth.
· Manages the support for moves, add and change work on all Avaya ACD Systems, Branch PBX systems and desktop handset equipment.
· Provide functional areas with voice communications reporting and metrics using ECAS, CMS and NICE reporting platforms.
· Provides System Administration, Report Creation, Design and Customization of Daily Reports for Call Centers/Distribution Centers.
· Maintains AT&T Routing Plans enabling changes of Toll Free routing of any Branch or Call Center calls using AT&T Route-IT.
· Responsible to assist in developing the strategy for and the support of all corporate mobile communications devices and plans including cell phones, smart phones and RIM Blackberry devices.
· Able to work with and communicate with all levels of management.
· Works closely in supporting the company’s internal and external customers specifically Call Center, CFC, Branch location associates and management including all support departments.
· Provides voice communications technical consulting and training to IT management and staff.
· Assists in establishing, documenting and implementing voice communications policies and procedures.
· Manages the associates of the Voice Communications team towards efficient operations, in support of all internal and external customers.
· This includes the creation and management of performance metrics for all systems supported. Conducts regular team meetings and reports the status of all support and project tasks to the IT Communications Manager in a consistent and timely fashion.
· Manages the execution of all telecommunications technical changes within the established IT Operations Change Control rules, regulations and processes.
· Engages in resource project/task scheduling for the Voice Communications team.
· Maintains documentation of Telecommunications infrastructure.
· Maintains log of communications related trouble occurrences.
· Provides project direction, technical assistance and guidance to all internal customers including team members.
· Develops and maintains a corporate wide telecommunications infrastructure strategy, ensuring maximum up-time, required performance and support for new technologies.
· Assists IT Communications Manager to develop telecommunications vision as it relates to infrastructure, tools and applications.
· Performs all duties inherent in the role of a Manager including hiring, termination, review and development of associates.
· Establishes and maintains up-time standards and monitoring procedures.
· Manages budgets which include monthly variance reporting, forecasting and ensuring that invoices are properly approved and submitted in a timely fashion.
· Participates in special projects and performs additional duties as required.

· EDUCATION and EXPERIENCE:
· Bachelor’s Degree is preferred or professional/technical degree or equivalent is required.
· Minimum of 3 years of personnel management experience is required.
· Minimum of 5 years experience managing voice technology in a multiple Customer Contact Center environment is required.
· Project Management experience is required.
· Minimum of 2 years of Avaya CMS experience is required.
· Minimum of 2 years of Avaya Modular Messaging experience is required.
· Minimum of 2 years of Avaya IP Office and Avaya Gateway experience is required.
· Minimum of 2 years of Avaya S8700 experience is required.
· Certifications in 2 or more of the following areas or equivalent work experience is required: Avaya Definity G3 Administration Certification, Avaya Definity G3 World Class Routing Administration Certification, Octel 250 Administration Certification, AT&T Route-It Software Administration Certification, AT&T Interactive Advantage knowledge is preferred.
· Experience with Siemens HiCom 300, Hi Path ProCenter and Corporate Connect is preferred.

SKILLS:
· Thorough knowledge of MS Excel and MS Word is required.
· Good communications/interpersonal skills and customer service/satisfaction skills are required.
· Troubleshooting skills are required.
· Effective oral and written skills are required.
· Effective personal time management and organizational skills are required.
· Understanding of professional business principles is required.
· Contract negotiation skills are preferred. Knowledge of MS Project and Visio is preferred.

Technical Support / Reports Developer

TECHNICAL SUPPORT PROGRAMMER Melville, Long Island, NY

About Us:
We are one of North America’s largest independent distributors of specialty electronic equipment.

Requirements:
· Must have solid experience with Technical Support / Help Desk
· Experience in working with SLQ Server, ASP.net (VB) and Crystal Reports
· Demonstrated ability to resolve application issues
· Good interpersonal and communications skills
· Degree in Computer Science, Business, MIS or equivalent experience

Duties:
· Support internal customers
· Maintain existing applications
· Troubleshoot to resolve issues
· 70 to 80% Tech Support / Help Desk
· 20 to 30% Crystal Reports, Working with SQL, Learning our ERP system


Excellent benefits
401(k) with company match
Tuition assistance
Dress Code: Business casual

About Me

Merrick, NY, United States
Executive Recruiter with over 30 year's of experience. Currently I'm the Managing Director of BryceNet, Inc., a boutique Executive Search Firm based in Long Island, NY. The firm specializes in Information Technology, primarily in the New York Metropolitan area. I had previously been with CompuSearch/Management Recruiters (Aug 1984 - Mar 2010). While at MRI,I had been the number one Account Executive in the nation numerous times, and I wasconsistently among the top 5 Account Executives nationwide. I was the first and only Account Executive to reach 6 million dollars of production; I had also been named the #2 Account Manager for the Decade of the '90's. I had consistently lead the Woodbury office to its position as the #1 Office in the nation. Prior to that, I served 9 years in the U.S. Marine Corps. While in the Military, I received a full scholarship to college through the Marine Enlisted Commissioning Education Program. Philosophy: I will always do what is in the best interest of everyone involved. I will never try to force a situation if it not a win-win for both the employer and candidate.