Manager,
Software QA (Farmingdale, NY 11735)
Overview:
The Manager, Software Quality and
Collaboration Tools will be responsible for overseeing our Software Quality
Assurance and the Collaboration Teams along with the Disaster Recovery &
Change Management Processes. The Manager will be responsible for the
strategic direction of the teams and the strategic direction of the Companies
Disaster Recovery Process and Plans.
Responsibilities:
- Responsible for providing direction in
the definition, implementation, and integration of quality principles,
processes, and tools into the design and development of software and IT
processes. Ensures that quality methods and procedures are practiced.
- Champions the application of quality
principles in IT processes through training, meeting and team facilitation, and
communication programs.
- Mentors Team Leads and other Managers on
quality principles and project management processes. Acts as a Project Leader
and a Subject Matter Expert on multiple and complex QA related projects.
- Responsible for researching,
developing, and implementing testing methods and procedures. Ensures that
processes are in place for applications and systems so that they comply with
established quality standards and meeting the business requirements.
- Responsible for all quality control and
coordination of all manual and automated testing and certification of
applications, systems, and networks. Ensure IT products meet the highest
quality standards.
- Set long-term goals, technical
direction and vision for the Quality Assurance Team, including test tracking
and automation tools.
- Provide recommendations and consulting
on methodologies and approaches to improve overall product quality.
- Analyzes best-in-class processes,
establishes customer satisfaction metrics, and understands the interaction and
relationship of business operations, applications, operating systems, and
network processes.
- Manage third party partners to ensure
delivery of quality products and services. Manages the offshore QA
competency. Analyze relationships to identify opportunities for cost
savings and leverage.
- Manage long-term vision & execution
for non-production environment upgrades and data refreshes.
- Develop and Maintain Change Control
Processes. Continually reviewing the process for potential improvements.
- Ensure all documentation is maintained
for Internal Audit purposes.
- Works closely with Internal Audit and
Information security to ensure that all PCI compliance items and Sarbanes-Oxley
compliance items are addressed as part of Change Management processes.
- Interface with IT Development and IT
Operations Support teams to get necessary data to improve change management
quality and supportability.
- Set long-term team goals, technical
direction and vision for the Collaboration Team.
- Ownership and support of all
Collaboration Tools; analyze tools to identify opportunities to replace /
expand.
- Actively participates in cross-functional
team/task forces working closely with the user community applying an
IT/Business perspective to identify and prioritize opportunities for
improvement.
- Liaises with and ensures that the IT
Services Development team provides cost effective, high quality solutions to
meet business requirements.
- Provide Leadership in the designing,
configuring, implementing, advocating and supporting IT Collaboration Tool
development, deployment and usage.
- Conducts periodic plan reviews,
maintains and improves all Disaster Recovery (DR) governance documentation.
- Develops Disaster Recovery (DR) plans,
oversees testing, emergency response and recovery. Guides the selection of
operating strategies for the continuation of the business within a recovery
time objective. Maintains and evolves the DR Operating Model, templates and
tool set. Assists with the maintenance of Crisis Management plans, as well as
managing response to a business disruption.
- Creates strategic relationships with
Information Security, IT Infrastructure and Operations, Application Teams and Third-Party
Service Providers for ensuring completeness of DR Plans.
- Acts as a central point of contact for
Disaster Recovery governance with all related areas for technology.
- Analyzes best-in-class processes,
establishes customer satisfaction metrics, and understands the interaction and
relationship of business operations, applications, operating systems, and
network processes.
- Manage department level budgets and
project budgets.
- Participates in special projects and
performs additional duties as required.
Requirements:
- Bachelor’s Degree in Computer Science
or related degree; Advanced Degree a plus
- Five years of Management experience and
a minimum of three years Managing IT Teams and IT Quality Assurance required.
- Must
have staff management experience including managing other managers
- Will have current IT experience in an
environment that features Large Databases, High Transaction Volumes, E-Commerce,
and EDI and XML.
- Solid hands-on experience in designing,
developing, and maintaining application test/scripts, establishing a test and
QA infrastructure, and test automation.
- Vendor and Budget Management experience
required.
- Strong team building skills and people
management of local staff and off-shore teams is required.
- Must have strong, current Quality
Assurance and System Testing Processes, Testing Automation Technologies and Techniques.
- Proven record of building, managing,
and directing QA Teams both domestic and offshore.
- Proven ability to influence changes to
standards/process/practices.
- Ability to perform well in a
cross-functional role and to lead and motivate cross-functional,
interdisciplinary teams to achieve tactical and strategic goals.
- Experience in multiple software
development product lifecycles from conception to delivery in complex
functional and technical environments.
- Excellent Verbal and Written
communication and documentation skills are required.
- Proven team building and people
management experience is required.
- Relevant technical professional
certifications preferred.
- Experience with SAP highly preferred.
- A valid driver’s license and the
ability to travel up to 10% of the time are required.
________________________________________________________________________
This is a permanent, full time position. All
candidates MUST be local to Garden City, NY. Do not apply if you are not local,
even if you would pay your own relocation. Relocation will not be considered.
All candidates must be legally eligible to work in the
United States without sponsorship and must reside locally. Sorry, no Visa
Sponsorship or Transfers at this time. No 3rd Party Recruiters unless you
represent a local candidate with all of these qualifications
RESUMES FROM OUTSIDE OF THE US WILL NOT BE READ
