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Blog Archive

Thursday, June 15, 2017

webMethods B2B Integration Lead / Architect (Farmingdale, NY 11735)


Resumes without full name and current address (city and state a minimum) will not be reviewed

Overview:
Ensures the overall quality of the System Architecture and Application Design, Development, Testing, and Deployment for B2B Managed File Transfer Solutions and Integrations to Legacy iSeries Systems. webMethods or Sterling Integrator experience is a must have.

Responsibilities:
·       Responsible for the Design and Operations of systems in support of B2B Applications; will provide technical vision for the design and development of new and innovative solutions.
·       Evaluate Integration Technology and Tool Offerings; build Interfaces for Applications and Trading Partners while strategizing future Systems Solutions Design and Development
·       Will focus on quality while striving for zero defects driving quality control for all implementations.
·       Directs projects through full development life cycle. Mentors more junior team members.
·       Responsible for timeliness of deliverables
·       Responsible for investigating, analyzing, estimating, designing, coding, unit testing, implementing, documenting, training, & support of quality systems on-time and to budget for both existing and developing systems
·       Develop technical specifications from supplied business rules and coach business analysts on development of sound business rules.
·       Documentation of all new programs and modifications to new ones.
·       Provides accurate estimates and is accountable for proposed solutions.
·       Participates in special projects and performs additional duties as required.

Requirements:
·       Strong, current IBM MFT - webMethods or Sterling B2B Integration needed
·       Bachelor’s Degree in Information Systems or equivalent experience; Advanced Degree a plus
·       Current experience in Structured Database Design, Business, System Analysis and Development of successful IS and Business Solutions is required.
·       Experience Implementing Web Services and Developing Internet Applications required; ideally using Java/JavaScript, C++, and HTML. A basic understanding of the PC and related tools (Windows, Excel, Word) also needed.
·       Experience implementing Web Services
·       Will have most of the following: Communications – FTP Network Protocols, Solid Service Oriented Architecture (SOA) experience, Java, SQL, Relational Database design, Unix/AIX, Strong Web Technologies such as HTML, Ajax, JavaScript, …
·       Experience with / knowledge of ERP along with experience in an AS/400 shop preferred.

This is a permanent, full time position (NOT a contract). Please do not apply (or refer) unless authorized to work in the US. All candidates must be either US Citizens or US Permanent Residents

Agencies / Consulting Companies: DO NOT SEND YOUR CONSULTANTS

RESUMES FROM OUTSIDE OF THE UNITED STATES WILL NOT BE REVIEWED


Tuesday, June 6, 2017

Help Desk Technician (Smithtown, NY 11787)

Overview:
The Support Center Level 1 Technician position is a mid-level technical position based in Smithtown, NY. This group is focused on resolving issues remotely for our nationwide client base. The Help Desk Technician responds to, resolves and escalates incoming technical client issues and requests submitted by phone or e-mail.

Responsibilities:
·       Provide expert remote desktop support, expert systems administration, and intermediate to advanced systems engineering support with a focus on:
·                           Service delivery quality
·                           Technical excellence
·       Drive to meet and exceed organizational goals for: Utilization, Customer Satisfaction, First Contact Resolution Rate and Average Speed to Answer
·       Demonstrate strong customer service skills to provide phone support including:
·                           Listening to the customer to gain an accurate understanding of the situation.
·                           Being empathetic to the customer’s situation and having a sense of urgency to resolve issues
·                           Producing accurate, detailed documentation at the client, problem and incident level.
·                           Resolving conflict.
·       Follow task creation, work, closure, and escalation procedures.
·       Excel in the areas of: Remote troubleshooting, Client Service Skills, Professionalism and Punctuality.

Requirements:
·       Will have current Call Center / Help Desk experience.
·       Current experience with troubleshooting and providing remote technical support in Windows environments:
·                           Current desktops, laptops, servers and networking basics.
·                           Current Windows Desktop Operating Systems.
·                           Current Windows Server Operating Systems and services.
·                           Common desktop applications including Microsoft Office Suite.
·                           Common TCP/IP services including HTTP, FTP, DNS, and DHCP.
·       Hands-on software and hardware troubleshooting experience.
·       Strong interpersonal, written and oral communication skills, attention to detail.
·       Ability to present ideas and solutions in user-friendly language.
·       Highly self-motivated and directed.
·       Proven analytical and problem-solving abilities.
·       Strong customer service orientation.

This is a permanent, full time position; NOT A CONTRACT
All candidates MUST be local to Smithtown, L.I., NY. Please do not apply if you are not local, even if you would pay your own relocation.

All candidates must be legally eligible to work in the United States without sponsorship and must reside locally. Sorry, no Visa sponsorship or Transfers at this time. No 3rd Party Recruiters unless you represent a local candidate with ALL of these qualifications

RESUMES FROM OUTSIDE OF THE US WILL NOT BE READ


About Me

Merrick, NY, United States
Executive Recruiter with over 30 year's of experience. Currently I'm the Managing Director of BryceNet, Inc., a boutique Executive Search Firm based in Long Island, NY. The firm specializes in Information Technology, primarily in the New York Metropolitan area. I had previously been with CompuSearch/Management Recruiters (Aug 1984 - Mar 2010). While at MRI,I had been the number one Account Executive in the nation numerous times, and I wasconsistently among the top 5 Account Executives nationwide. I was the first and only Account Executive to reach 6 million dollars of production; I had also been named the #2 Account Manager for the Decade of the '90's. I had consistently lead the Woodbury office to its position as the #1 Office in the nation. Prior to that, I served 9 years in the U.S. Marine Corps. While in the Military, I received a full scholarship to college through the Marine Enlisted Commissioning Education Program. Philosophy: I will always do what is in the best interest of everyone involved. I will never try to force a situation if it not a win-win for both the employer and candidate.