Applications
Support Manager
Will be responsible for managing a small team of
Applications Analysts/Developers as well as for providing innovative solutions
and functional support in the use of our software technologies for external clients.
Requires a strong ability to interface with external clients to define and
resolve technical issues. Strong SQL skills are a critical need in this role;
it is a hands-on management position.
Responsibilities:
·
Day to day management of
a team of Applications Support
Developers/Analysts
·
Regular contact with
external Clients / Customers to explore/diagnose issues with Software/Systems. Serve
as Technical Advisor during client meetings
·
Manage data conversion,
database scripts, and report development tasks
·
Determining resources
and technology requirements; Estimating
the design, development, and deployment time for all deliverables
·
Monitoring and
evaluating the quality of all deliverables
·
Maintaining relevant
database and development certifications across the team
·
Meeting regularly with
team to review changes or new technologies
·
Keeping management
informed of progress toward project objectives and goals
·
Acquiring/maintaining
knowledge of customer objectives/purpose/problems
·
Providing expert remote
and onsite support to end users during and post-implementation
Requirements:
·
Must have strong, current,
hands-on SQL, MS SQL Server Skills
·
Expert level skills in
Data Analysis and MS SQL Scripting
·
Report writing
experience (Crystal Reports, SSRS: SQL Reporting Services)
·
Working knowledge of
Web-based server components and network environment
·
Will have at least 2
years of management experience, yet still be hands-on
·
Bachelor's degree
required, Advanced Degree a plus
·
Excellent organizational,
time management, writing and documentation skills
·
Absolutely Must have
solid English communication skills with extensive User Interface experience and
Strong Interpersonal / Coaching Skills
This is a permanent, full time position (NOT a contract). Please do not apply (or refer) unless authorized to work in the US.
All
candidates must be either US Citizens or US Permanent Residents
All
candidates MUST be local to Islandia, L.I., NY
Please
do not apply if you are not local, even if you would pay your own relocation.
Relocation
is NOT offered.
