Systems Administrator/Technical Support Rep (Brooklyn, NY)

--This person is responsible for providing leadership over desk-side and help desk support activities.
--Additionally, this person serves as a Systems Administrator generalist.

Responsibilities:
• Supervise and maintain orderly ticket and email queues
• Develop and maintain a culture of service and productivity excellence
• Administer daily systems checklist – network and server device logs
• Perform daily systems backup
• Day-to-day responsibility for health and security of network and internal systems
• Maintain Active Directory, Symantec End Point Protection and malware environments
• Produce daily status and activity reports
• Manage internal projects

Requirements:
• A+, Network+
• CCNA, MCSA or MCSE preferred
• Ability to develop effective work relationship across all organizational levels
• Strong verbal and written communication skills
• Strong organizational skills
• Excellent customer service skills
• Ability to quickly learn and follow complex procedures
• Ability to maintain composure in a fast-paced environment
• Excel, Access, Crystal reports and/or dashboard reporting experience preferred
• Absolute desire to achieve objectives and overcome obstacles

This is a permanent, full time position. Please do not apply (or refer) unless authorized to work in the US.
All candidates must be either US Citizens or US Permanent Residents

All candidates MUST be local to Brooklyn, NY.
Please do not apply if you are not local, even if you would pay your own relocation.
Relocation is NOT offered.