Application Support Specialist (Westbury, NY 11590)

Application Support Specialist

Overview:

Well established Nassau County Firm seeks an Application Support Specialist to Maintain and Enhance the Firm’s Line-of-Business Applications. This person will Liaise with Business Users and Managers to Understand Business Processes and Identify Solutions to Meet Technology Needs and Enhance Systems Functionality. Experience in a Legal / Law Firm Environment and Current Experience with Commercial Software is a deciding plus. This is Not a Networking, Help Desk or Technical Support Role; we are looking for a Well Rounded Applications Support Professional.

Responsibilities:

·       Ensuring the Availability and Integrity of All Line-of-Business Application Systems

·       Researching, Recommending, and Implementing New and Improved Technology Features

·       Ensuring Timely and Effective Application Incident Management and Problem Resolution.

Requirements:

·       Degree in Computer Science, Information Systems, Software Engineering or related area and at least three years of Information Technology experience

·       Must have excellent Problem Solving Skills, knowledge of Tools and Techniques to Recognize, Anticipate, and Resolve Operational and Process Problems related to Key Applications

·       Ability to work on multiple projects concurrently and prioritize tasks so that deadlines are met

·       Will have current experience working with Microsoft Windows Operating Systems, Windows Servers and Strong MS Office Skills and Basic knowledge of MS SQL Server Database Administration along with an understanding of Key Networking Technologies and Protocols, including TCP/IP, FTP, DNS, and DHCP and a working knowledge of Microsoft File Servers, Including Shares, NTFS Permissions, and Volume Shadow Copies

·       Experience in a Legal Environment related to Healthcare is Ideal; the ideal candidate will have Current Experience working with Commercial Legal Software, ideally ProLaw or Artiva or AbacusLaw

·       Absolutely must have Strong English verbal and written communication skills and the ability to rapidly learn new software applications and business models and understand new technologies, features, and options. Must have the ability to communicate technical information to both Technical and Non-Technical Users at all levels

This is a permanent, full time position (NOT a contract). Please do not apply (or refer) unless authorized to work in the US.

All candidates Must be either US Citizens or US Permanent Residents

All candidates MUST be local to Westbury, L.I., NY

Please do not apply if you are not local, even if you would pay your own relocation.

Relocation is NOT offered.

RESUMES FROM OUTSIDE OF THE US WILL NOT BE READ

 

Network/Systems Engineer (Garden City, NY)

Network/Systems Engineer

Overview:

·       Responsible for Providing Technical Leadership over the IT Infrastructure of a Major Firm in Nassau County. 

·       Will Expert Guidance and Manage the Firm’s Enterprise Operating Systems, Networks, Servers, Exchange Environment, SAN, and VMware.

Responsibilities:

·       Overall Management of Network and Network Operating Systems: Servers, SAN’s, VMware, Windows, File and Print Services, Domain Controllers, Exchange, Network Devices, VLAN’s, Switches and Routers, Active Directory, IP Addressing, WAN and LAN Services, Aruba Wireless Network, Network Monitoring and Reporting, Data Center Capacity Management and Planning, Security Management and Reporting, Disaster Recovery, Backups and Recovery.

·       Lifecycle Management of Hardware, Software, HP Network Infrastructure, and Network Services

·       Process and Procedural Documentation; Produce Status and Activity Reports

·       Monitor, Perform and Troubleshoot Systems Backup Using Backup Exec

·       Provide Escalated Support to Level I/II Staff

·       Manage Internal Projects as needed

Requirements:

·       3-5 Years Minimum Experience Management and Administration of “Enterprise IT”

·       Experience with Aruba Wireless, VMware, Symantec Backup Exec 2010/2012

·       Strong Organizational Skills

·       Strong Verbal and Written Communication Skills with the ability to Develop Effective Working Relationship Across all Levels of the firm

·       Excellent Customer Service Skills

·       Proven History of Achieving Objectives and Overcome Obstacles

·       Windows Server MCITP or MCSE; CCNP Strongly Preferred

This is a Permanent, Full Time Position.

All Candidates MUST be local to Nassau County, L.I., NY

Please do not apply if you are not local, even if you would pay your own relocation.

Relocation is NOT offered.

All candidates must be legally eligible to work in the United States without sponsorship and must reside locally. Sorry, NO Visa sponsorships or Transfers at this time. No 3rd Party Recruiters unless you represent a local candidate with these qualifications

RESUMES FROM OUTSIDE OF THE US WILL NOT BE READ