Application
Support Specialist
Overview:
Well established Nassau County Firm seeks an Application Support Specialist
to Maintain and Enhance the Firm’s Line-of-Business Applications. This person
will Liaise with Business Users and Managers to Understand Business Processes and
Identify Solutions to Meet Technology Needs and Enhance Systems Functionality. Experience
in a Legal / Law Firm Environment and Current Experience with Commercial Software
is a deciding plus. This is Not a Networking, Help Desk or Technical Support
Role; we are looking for a Well Rounded Applications Support Professional.
Responsibilities:
·
Ensuring the Availability and Integrity of All Line-of-Business
Application Systems
·
Researching, Recommending, and Implementing New and
Improved Technology Features
·
Ensuring Timely and Effective Application Incident
Management and Problem Resolution.
Requirements:
· Degree in Computer Science, Information Systems, Software
Engineering or related area and at least three years of Information Technology
experience
· Must have excellent Problem Solving Skills, knowledge of
Tools and Techniques to Recognize, Anticipate, and Resolve Operational and
Process Problems related to Key Applications
· Ability to work on multiple projects concurrently and
prioritize tasks so that deadlines are met
· Will have current experience working with Microsoft Windows
Operating Systems, Windows Servers and Strong MS Office Skills and Basic knowledge
of MS SQL Server Database Administration along with an understanding of Key
Networking Technologies and Protocols, including TCP/IP, FTP, DNS, and DHCP and
a working knowledge of Microsoft File Servers, Including Shares, NTFS Permissions,
and Volume Shadow Copies
· Experience in a Legal Environment related to Healthcare
is Ideal; the ideal candidate will have Current Experience working with Commercial Legal Software, ideally ProLaw or
Artiva or AbacusLaw
·
Absolutely must have Strong English verbal and written
communication skills and the ability to rapidly learn new software applications
and business models and understand new technologies, features, and options. Must
have the ability to communicate technical information to both Technical and
Non-Technical Users at all levels
This is a permanent, full time position (NOT a contract). Please do not apply (or refer) unless authorized to work in the US.
All candidates Must be either US Citizens or US Permanent
Residents
All candidates MUST be local to Westbury, L.I., NY
Please do not apply if you
are not local, even if you would pay your own relocation.
Relocation is NOT offered.
RESUMES FROM OUTSIDE OF THE US WILL NOT BE READ
